Information Workplace
Information Workplace (IW) solutions allow companies to effectively support knowledge workers and communities by providing information access platforms and collaborative tools that supports the everyday activities of teams and individuals. IW components enable search and access, subscription management, colleague networking, and electronic workflow. On-line communities using computer-mediated communication solutions are growing in importance and serve as an electronic facilitation between knowledge workers, clients, suppliers, researchers and other members. When implemented effectively, these systems enhance the professional environment and drive competitive advantage by capturing and applying knowledge. IW solutions are part of the digital platform that drives innovation, streamlines processes and helps capture customer value.
Organizations often struggle to successfully deploy IW solutions due to both business and technology challenges. Information assets are not managed well and disparate data sources impede business agility, slow innovation and create inefficient processes. Companies typically lack standard tools for collaboration and often try to solve the problem with email or custom “one-off” applications. It is also difficult to imbed capabilities within an organization’s culture and processes. Successful groups change working styles and embrace a culture of collaboration. This begins with leadership commitment at the highest levels of the organization.
By helping select and implement the right IW strategy, including knowledge management, collaboration, and enterprise content management, we help our clients deploy solutions that drive innovation and competitive advantage.
- Knowledge Management - Knowledge Management is a critical competency for any high performing organization and yet something very few do well. Our services are focused on helping clients translate information into knowledge and take advantage of intellectual capital. We deliver the strategic implementation of knowledge management business and technology systems and structures.
- Search and Information Access - These solutions help people find the information they need, when they need it a disparate sources of structured and unstructured data. Users can locate information quickly and easily and explore, analyze and act on the interrelationship of information sources previously hidden in the organization. Information Access Platforms are a mashups combination of search, business intelligence and content management.
- Collaborative Networks - Through the use of communication and collaboration tools such as instant messaging, personal profiles, discussion forums, blogs and wikis, collaborative networks help information workers connect with customers, partners and colleagues and enable a computer mediated or online communities of practice.
- Enterprise Content Management - Content Management tools including document and digital media management and strategies allow the management of an organization's unstructured information. By using database information management structures, Content Management solutions provide mechanisms for organizaitons to store and manage information and digital assets in efficient and controllable way. By giving authorized employees easy, secure access to these assets, they are able to increase productivity, improve research results, collaborate and manage risk.
- Master Data Management - MDM presents businesses with the opportunity to consolidate information and data resources that are scattered across multiple application silos into logically and physically centralized repositories. A data management system is the development and execution of architectures and procedures that powerfully manage the full data lifecycle needs of your company. This allows you to maintain your current infrastructure, while creating complex relationships that ensure system-wide data integrity and maintenance. By logically centralizing the data, MDM allows companies to create a common process for users to retrieve the information from applications they use. MDM includes source identification, data collection, data transformation, normalization, data storage, service-oriented architecture, and data governance.